Duotech Support

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What are you looking for?

Bespoke Enterprise Solutions

Custom CRM Solutions in Noida

Tailored ecosystems for sales, marketing, and operations—designed for clarity and scaled for growth.

Retention Rate 98.4%
Real-time Feedback from across Bharat

What they are posting about us

Client stories on sales automation, support workflows, and marketing campaigns powered by Duotech CRM.

RK
Rohan Khanna
@rohan_sales • Mumbai

Lead scoring and pipeline automation have completely transformed our B2B sales process. Duotech's CRM helped us close 40% more deals this quarter with automated follow-ups. #SalesAutomation #CRM

45 Reply 128 Repost 567 Like
SM
Sunita Mehra
@sunita_support • Bangalore

Our CSAT jumped from 72% to 94% after implementing Duotech's support module. Ticket routing and automated responses saved our team 20+ hours a week. Finally, a CRM that actually understands Indian enterprise workflows. #CustomerSupport

3,847 Likes 142 Comments
AP
Arunima Patel
@arunima_mktg • Delhi NCR

Migrated our entire email and WhatsApp campaign stack to Duotech's marketing module. Personalized workflows at scale, 3x improvement in click-through rates. The segmentation engine is brilliant. #MarketingOps #CampaignAutomation

28 Reply 93 Repost 401 Like
VG
Vikram Goyal
@vikram_enterprise • Pune

Territory management and deal tracking used to be a nightmare across our 6 branches. Duotech's sales automation gives us real-time pipeline visibility and automated quotation generation. Game changer for our enterprise sales team!

672 Likes 48 Comments
PN
Priya Nair
@priya_ops • Kochi

Omnichannel support desk is a lifesaver — WhatsApp, email, and phone tickets all in one view. First response time dropped from 4 hours to 12 minutes. Our team finally has a unified inbox that works. #Omnichannel #SupportOps

8 Reply 31 Repost 156 Like
KS
Karan Singh
@karan_brands • Hyderabad

Running drip campaigns for 50K+ contacts was a challenge until we adopted Duotech's marketing automation. A/B testing, dynamic content blocks, and detailed analytics — all in one dashboard. ROI on our last campaign was 8x! #MarketingAutomation

1,024 Likes 67 Comments

Are you our next success story?

Get custom CRM pipelines, sales automation, or customer support solutions built for your team.

Speak with our team
Strategic Architecture

Process Flow

A high-level overview of onboarding, lead capture, qualification, and conversion.

Inbound

Lead Capture

Automation

Onboarding

Scoring

Qualification

Revenue

Conversion

Tech Stack

Backend

PHP
Node
Python (custom)

Database

MySQL
PostgreSQL
MongoDB

Messaging

Twilio
Vonage
Native SMS gateways

Hosting

AWS
DigitalOcean
On-prem
Developer First

Robust API for seamless CRM integration

Connect your existing tech stack to our CRM ecosystem. Our RESTful API allows for secure authentication, automated transactional messaging, and high-volume promotional scaling.

integration_v1.sh
# 01. Authenticate your session
POST /api/auth
{"key": "YOUR_API_KEY"}
# 02. Dispatch transactional OTP
POST /api/transactions
{"to": "+911234567890", "type": "transaction"}
# 03. Trigger marketing campaign
POST /api/notifications
{"list_id": 123, "template_id": 12}
Support

Frequently Asked Questions.

Everything you need to know about our CRM solutions and implementation process.

Our CRM includes sales automation, lead management, customer support ticketing, marketing campaign tools, analytics dashboards, and API-based integrations with popular platforms.

Yes. We build tailored CRM solutions for real estate, healthcare, fintech, education, logistics, and more. Every deployment includes custom modules specific to your workflows.

Typical implementations take 4–8 weeks depending on complexity. This includes discovery, configuration, data migration, testing, and team training.

We support both. Cloud deployments on AWS or DigitalOcean for scalability, and on-premise setups for enterprises with specific data residency requirements.

Absolutely. Our REST API and pre-built connectors support Razorpay, Stripe, WhatsApp, Twilio, Zoho Books, HubSpot, and custom integrations via webhooks.

All plans include email support during business hours. Growth plans add SLA-backed support, and Enterprise plans include a dedicated account manager and 24/7 priority support.

Pricing Architecture

Starter, Growth and Enterprise plans available — contact us for custom tailored quotes.

Starter

Essential tools for teams looking to centralize their business communications.


  • Basic CRM features
  • Standard email support

Growth

Recommended

Advanced scaling capabilities for rapidly growing operational structures.


  • Advanced automation
  • Deep platform integrations
  • Structured SLA guarantees

Enterprise

Bespoke infrastructure solutions tailored for global scale operations.


  • Dedicated technical team
  • Custom tailored SLAs
  • Prioritized 24/7 routing
Omnichannel Connectivity

Seamless Integrations

Unify your digital ecosystem instantly. Connect payment gateways, accounting software, and communication channels directly into your CRM pipeline.

Razorpay Logo
Instant Settlement

Razorpay

Enable UPI, credit cards, and instant localized net-banking pathways on all dynamic checkout terminals. Fully automated refunds tracking.

Stripe Logo
Global Gateway

Stripe Invoicing

Manage recurring cross-border SaaS invoices, customer billing portals, and localized tax compliances for international enterprise CRM deals.

WhatsApp Logo
Official API

WhatsApp Business

Automatically dispatch order confirmations, support ticket updates, and critical transaction alerts via WhatsApp Business API.

Communication Configure Connection →
Zoho Logo
E-Way Billing

Zoho Books ERP

Instantly sync invoices, customer payment records, and automated taxation computations with your CRM pipeline.

Twilio Logo
Cloud Voice

Twilio Telephony

Incorporate instant SMS dispatcher gateways, IVR call tracking for incoming orders, and instant developer routing fallback pipelines.

Communication Configure Connection →
HubSpot Logo
Lead Pipeline

HubSpot CRM

Synchronize system-captured client profiles and purchase frequency scores to fuel intelligent automated marketing campaigns.

Custom system requirements?

Our integrations team builds custom API wrappers for regional banking partners and specific on-premise configurations.

Request Custom System Wrapper
Enterprise Readiness

Ready to Scale Your Communication?

Connect with our team to deploy high-volume messaging, voice, and API infrastructure tailored to your enterprise needs.